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The conference hotel offers a broad range of services and amenities to make guests' stays exceptional. The premises are air-conditioned and guests are welcomed in a lobby with a 24-hour reception service. Facilities include a currency exchange, cloakroom, newspaper stand and lift access. Guests can enjoy a drink at the bar and there is a grill restaurant at the establishment. Conference facilities and a business centre are available to business travellers and all guests can take advantage of the room and laundry services on offer. Moreover, there is a car park for those arriving by car.

Each room has an en suite bathroom with a shower, bath and a hairdryer. Rooms have one king- or two queen-size beds, a chair with ottoman, large work desk, 2 speaker phones (each with 2 lines) with data port and voicemail, complimentary high-speed wired and wireless Internet access and remote printing service to the business centre. There is also satellite/cable TV and a radio and all rooms have a fridge, microwave, coffeemaker, iron and ironing board. Individually regulated air conditioning and individually regulated heating are standard features in all accommodation units.

The Great North American Grill serves breakfast as well as à la carte lunch and dinner with daily chef specials. Full bar service is available.

The hotel offers guests an indoor swimming pool, hot tub and a gym. Cougar Creek Golf Resort is about 1.6 km from the hotel.

From Edmonton International Airport, head east on Airport Rd (2.3 km). Take the 2 N ramp to Edmonton (0.7 km). Merge onto HWY-2 N (14 km). Take the exit on the left toward Anthony Henday Dr NW N/HWY-216 W (0.4 km). Keep left at the fork to continue toward Anthony Henday Dr NW N/HWY-216 W and merge onto Anthony Henday Dr NW N/HWY-216 W (20 km). Turn right onto Whitemud Dr East exit (1 km). Take 178th Street exit (500 m). Turn left onto 178th Street (1.5 km). The hotel is on the right-hand side after Stony Plain Road.